The Railway industry has a history of over 200 years and is currently a major infrastructure connecting cities across the world. Operationally, there are still many antiquated means of communication that have survived and desperately need to be updated. Ground staff, controllers, conductors and operators are often still using paper-based methods as a communication means. In this project, Hodfords created an app that allows all the various parties in the industry to report faults, share information, sending out work assignments, track potential dangers and a plethora of other features to make the communication drastically more efficient.
Goals
Timely & Accurate Communication: Ensuring correct and prompt information delivery to enhance safety.
Versatile Communication: Offering various formats like text, images, audio, and video sharing.
User-Friendly Interface: Prioritizing ease of use for non-tech users.
Centralized Hub: Consolidating all communication into a secure platform.
Encrypted Communication: Ensuring security and confidentiality.
Solutions
Web App:
User Management: Streamlined user onboarding and management, facilitating swift integration of new users into the platform.
Group Management: Enabled the creation of infinite groups for efficient task distribution to relevant personnel.
Messages: Provided a comprehensive interface for managing both sent broadcasts and received reports.
Mobile App:
Message Module: Presented all new messages for reading or confirmation, ensuring timely communication.
Report Module: Empowered employees to submit crucial information directly to the Base, enhancing data collection efficiency
Results Achieved
After four months of meticulous design and implementation, Rail Changer successfully launched its Minimum Viable Product (MVP) across two platforms: Web App and Mobile App.
These modules streamlined communication between the Base and employees, a pivotal factor in maintaining safety within the railway industry. Stakeholders expressed profound satisfaction with the project's outcomes, particularly impressed by its speed and user-friendly interface.
The efficiency of Rail Changer's flow, quick onboarding process, group creation capabilities, and rapid data loading significantly surpassed stakeholders' expectations. The platform's unparalleled speed in loading images, videos, and audios greatly enhanced safety protocols, earning widespread acclaim.
Relevant Case Studies
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Goals
Solutions